Terms of Use

Our Term and Conditions

Application “D.go Tour” Using Agreement

Welcome to the application “D.go Tour”.

The application “D. go Tour” works as online platform that makes available the tourist the prior booking of the driver or the tour guide for the days and hours with the possibility of choosing the daily tours and programs and managing them before arriving in the determined destination in accordance with the following terms and conditions:

Section 1: Definitions of Terms
Section 2: Our Services
Section 3: Legal Scope of Our Services
Section 4: Legal Nature of Terms and Conditions
Section 5: The Use of The Application “D.go Tour”
Section 6: Terms and Conditions of The Tour Driver and Guide
Section 7: Terms and Conditions of The Tourist
Section 8: Payment Policy
Section 9: Policy of Cancelling or Modifying Reservation
Section 10: Granted Licences
Section 11: Telecommunications
Section 12: Intellectual Property Rights
Section 13: Legal Liability of The Parties to The Agreement
Section 14: Conditions of Exemption From Liability or Limiting It
Section 15: Taxes and Fees
Section 16: Assignment of Rights and Obligations
Section 17: Modifications
Section 18: Cancellation of The Agreement
Section 19: Applicable Law and Competent Courts
Section 20: Notices
Section 21: Language
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Section 1: Definitions of Terms
In this agreement unless otherwise required by the context, the following terms shall have the meanings referred to.
“The application”, “We”, “the first person pronoun” or “the possessive pronoun” shall refer to the application “D. go Tour” and Teqniat Riyadia Company for Information Technology.
“User”, “you” or "your” shall refer to each person who visit or uses the application in any of its forms whether he is a tourist or driver etc.
“Tourist” shall refer to each person registering in the application in the form connected with the tourist and wishing to benefit from the services provided to the tourists via the application.
“Driver” shall refer to each person registering in the application in the form connected with the driver and wishing to benefit from the services provided to the tour driver via the application.
“Tour guide” shall refer to each person registering in the application for the purpose of providing the tour guide services to the tourists.
“Trip” or “Service” shall refer to the trip or the service providing by the driver or the tour guide to the tourist.
“Agreement” shall refer to this document as well as the terms and conditions contained herein.
“Appendix of The Agreement” shall involve all the descriptions of the services published on the home page of the application or the subsequent pages as well as all the contracts which supplement this agreement and which shall form an integral part of this agreement.
“Parties to The Agreement” shall refer to all the persons who submit to the terms and conditions provided herein including the rights and obligations.
Section 2: Our Services
(1) The application works as an online platform mediating between Arab and Gulf tourist and the tour driver and guide as for the various tourist destinations.
(2) The application targets individuals, families and groups with its tourist services and each person wishing to benefit from the services of the tour drivers and guide.
(3) The application connects the tourist with the tour driver guide through the application and also makes available with services of online payment, cancellations of booking or change of its date.
(4) In the course of providing our services, we provide the full support to the tourist, tour drivers and guide.
Section 3: Legal Scope of Our Services
(1) The application “D.go Tour” works as an intermediate online platform making available the communication and connection between the tourist on one side and the tourist driver and guide on the other side and our role shall not exceed that and we shall not have a supervisory or monitoring authority over the tourist and the tour guide. Also, we shall not be representatives or agents of the tourist. Consequently, any of the provisions of the labour, agency or suretyship laws shall not apply to us as well as the other provisions connected with the legal liability for the acts of servants or third parties and you expressly agree on this nature of our work and our role and you deal via the application out of these terms.
(2) The application “D.go Tour” shall not be deemed to be an internet service provider, shelter provider or information content provider. Also, it shall not be treated as a publisher of any content published via the application or via any property available for communication via the application including messages, chatting etc.
(3) You know of and agree on the exemption of the application “D.go Tour” from any liability arising from the acts of third parties. Whether he is a tourist, driver or guide etc.
Section 4: Legal Nature of Terms and Conditions
(1) This agreement and its appendixes shall be deemed to be the entire and final agreement between the application “D.go Tour” on one hand and any person visiting or using the application or any of its features or advantages on the other hand.
(2) This agreement shall be deemed to be a valid contract satisfying the legal conditions and elements and shall be enforceable against all said parties. Its provisions and obligations shall be binding on all of them and neither party may derogate from it or terminate it since it has resulted in its legal effects.
(3) All parties declare that this agreement forms the entire agreement among them. They declare that they didn’t rely on any emphasis whether oral or written for accepting this agreement other than the provisions stated herein.
(4) The description of the services and the subsequent pages of the application prepared by the application “D.go Tour” shall form an integral part of this agreement.
(5) The amendments of this agreement shall have the same legal provision and effect of this agreement.
Section 5: The Use of The Application “D.go Tour”
You declare that you have the legal capacity necessary for concluding and accepting this agreement and that you have the full unrestricted legal authorities according to the following conditions:
(1) It is stipulated for the user of the application “D.go Tour” that he is 18 years old.
(2) It is stipulated for the user of the application “D.go Tour” that he has the legal capacity necessary for concluding contracts and we shall not be responsible for ascertaining the capacity of any of the users of the application.
(3) with your use of the services of the application “D.go Tour” you agree on this agreement and you declare are that you are legally bound by the terms and conditions provided for in this document or its amendments.
(4) The account shall be based on the personal consideration and you may not claim that you have registered on behalf of a company, institution, any entity or any other person.
(5) It is stipulated that the user registers in his personal name that is real and getting away from the use of any nicknames.
(6) It is stipulated that the user puts his photo in his account and not any photo of a third party or a photo that doesn’t express the user.
(7) The services of the application are available in all parts of the world and you declare and agree that you are bound by all the terms and conditions provided for in this agreement regardless of the state to which you belong or through which you enter into the application or on whose territory the services of the application are received.
(8) You declare and agree upon the application the terms and conditions of this agreement to you even if they conflict with the supplementary rules of law in your country and you declare that in case this agreement conflicts with the jus cogens in your country, you will not use the services of this application.
(9) The parties to this agreement under takes to provide their mobile phone Nos that are registered in their names and they undertake to provide us this any change of the number registered with us and to update it regularly.
(10) The user undertakes to precisely enter the information required to be entered in the application and he shall be responsible for regularly reviewing this information for the purpose of correcting, modifying or renewing it as long as you have new information regarding this and you are required to keep all the data and documents proving that.
(11) All the information you disclose must be real, updated and correct and express yourself and match with what is required in the registration form we have.
(12) In case you have provided incorrect, unprecise, non-synchronized, or incomplete information or in case we have reasonable reasons to suspect that this information is incorrect, unprecise, non-synchronized, in complete or inconsistent with this agreement of use and without prejudice to any other rights under this agreement or the law, we will suspend or cancel your membership.
(13) The user undertakes that he is responsible for maintaining the confidentiality of the information in his account such as the user name and password and that he is responsible for any disclosure to third parties in relation to this information. Also, he is responsible for any use done by any person to whom he disclosed this confidential information.
(14) The user undertakes to report immediately in case of penetrating the account or its theft as well as discovering any illegal use of this account in the application in order for us to be able to take the technical actions necessary for maintaining the account.
(15) you may not use another person’s account at any time without having an express consent from the application “D.go Tour”.
(16) The user is bound to notify us in case of discovering any illegal use of the application.
(17) We reserve the right to cancel the account that haven’t been confirmed yet or are inactive for a long time.
(18) The user declares that under this agreement he will not rely on any promises, guarantees or emphasis by or on behalf of the application “D.go Tour” except what is provided for in this agreement.
(19) The use of the application “D.go Tour” might be coupled with making available services or content of other bodies that aren’t under our control. Consequently, you declare that other conditions, provisions and policies of privacy apply to your use of the services and content of the bodies not belonging to us.
Section 6: Terms and Conditions of The Tour Driver and Guide
(1) The registration by (the driver, the tour guide) with us shall be based on the personal consideration. Consequently, he shall not be entitled to assign the account to third parties and not to authorize other than himself to carry out the acts of driving or tour guiding he accepted to do.
(2) The (driver, tour guide) shall be prohibited from registering with us in more than one account and in case we discover this, we shall be fully entitled to suspend or to terminate their account in the application.
(3) (The driver, tour guide) shall be deemed to be the first and last person responsible for the account connected with his mobile phone and each of them shall be liable for any illicit or unauthorized use that is done via his account in the application.
(4) (The driver, tour guide) acknowledges that he is personally liable for doing the acts of driving and tour guiding without any liability of the application “D. go Tour”.
(5) (The driver, tour guide) promises to get all the work permits necessary according to the laws in force within the state in which he exercises his activity via the application.
(6) (The driver, tour guide) promises to get all the licences and legal documents necessary for the vehicle in which he gets while driving or tour guiding and he acknowledges that these licences and papers have been issued from their legal sources without any liability of the application. Also, he acknowledges that any vehicle in which he gets while driving and tour guiding isn’t belonging to the application and he shall be personally liable for this vehicle and for all contraventions and accidents that might occur while driving and tour guiding. He acknowledges that we don’t provide any type of insurance as for the vehicle and we shall not be liable for compensating him or third parties for any damages that might take place white driving or tour guiding.
(7) The driver must have a valid driving licence in force in the city in which he exercises his activity and it is stipulated that he renews it at the legally determined dates and he acknowledges the validity and legality of this licence and that he has got it from its legal sources and he shall be criminally responsible in case of otherwise.
(8) The driver shall be bound to carry out the driving according to the agreement concluded between him and the tourist without any of our legal liability. Also, the tour guide shall be bound to carry out his functions according to the agreement concluded between him and the tourist without any of our legal liability.
(9) The driver shall be bound to maintain the safety of the tourist and his baggage and not to jeo pardise him. Also, the tour guide shall be bound to carry out the acts of tour guiding within the legally authorized areas and he promises to get away from the areas whose entry is prohibited.
(10) (The driver, tour guide) acknowledges not to claim the payment of any amounts more than those agreed upon within the application from the tourist.
(11) (The driver, tour guide) acknowledges that he isn’t our employee and we aren’t an employer and we don’t have a supervisory or monitoring authority over him and he works under his personal liability without any of our contractual or legal liability.
(12) (The driver, tour guide) knows and acknowledges that we don’t provide any medical insurance to him while driving and tour guiding. The relationship between (the driver, tour guide) and the application isn’t an employment relationship.
(13) (The driver, tour guide) knows and acknowledges that we don’t have a working relationship or representation, agency etc. In case of the breach by the tourist of any of the rights of (the driver, tour guide), the driver or tour guide shall be entitled to take all his legal actions without having recourse to or against us.
(14) You shall not be authorized to use the operations done within the application in another websites or applications and not to exploit your assessment in the application in another website or applications.
(15) In case of the change of your mobile phone No or assignment of it to third parties, you promise to report the new No to us and to activate the account once more with the activation methods approved by us.
(16) (The driver, tour guide) shall be bound by the well treatment of the tourist and by not doing wrong to us.
(17) (The driver, tour guide) shall be bound not to communicate with the tourist or to carry out services outside the framework applied within the application. In case of the breach by him of this obligation, the application shall be entitled to permanently or temporarily suspend his use of the application as well as reserving all our other legal rights.
Section 7: Terms and Conditions of The Tourist
(1) The tourist shall be the first and last person responsible for the account connected with his mobile phone and shall be liable for any illicit or unauthorized use done via his account in the application.
(2) The tourist knows and acknowledges that the services he receives via the application are done by the driver or tour guide without any intervention by the application “D. go Tour”.
(3) The tourist only shall be responsible for the correctness of the addresses he gives to the driver and shall incur any liability arising from delay due to wrong addresses. Also, he shall incur liability in case of the inability of the driver to reach this address in this case.
(4) The tourist shall be bound to pay the fee of the services provided policy.
(5) The tourist shall be bound that his assessment of the service provided by the driver or tour guide is true and expresses the truth and not to include any wrong or bad names and that criticism or assessment is within the legally permitted limits.
(6) The tourist knows and acknowledges that we aren’t an employer and we don’t have any supervisory or monitoring authority over the driver or tour guide and they are completely independent as for their work.
(7) The tourist acknowledges that we don’t represent him before third parties and aren’t be deemed to be his agent and that he shall be liable to both of the driver and tour guide personally in case of the breach of the terms and conditions provided for in this agreement or in case of the breach of the legal texts and provisions in force within the state whose law and judiciary are competent to resolve the dispute that arises between the tourist and either the driver or the tour guide.
(8) In case of the change by the tourist of his mobile phone No or assignment of it to third parties, he promises to report the new number and to activate the account once more with the activation methods approved by us.
(9) The tourist shall be bound by the well treatment of the driver and tour guide and not to cause wrong to us.
(10) The tourist shall be bound not to communicate with the driver or the tour guide or to ask for services from them outside the framework applied within the application. In case of his breach of this obligations, the application shall be entitled to permanently or temporarily suspend the tourist as well as reserving all our other legal rights.
Section 8: Payment Policy
(1) The application shall be entitled to a commission of 10% out of the gross amount of the trip paid by the tourist to the driver or tour guide.
(2) Our commission shall be deducted from the driver or tour guide according to the circumstances and not from the tourist.
(3) Payment in cash: in case of cash payment by the tourist to the driver or tour guide directly, we shall put the percentage of our commission in the debit side in the account of the driver or tour guide and in this case:
- whether the driver or tour guide pays this commission through the visa card.
- or we deduct it from the driver or tour guide in case he receives another payment via the visa card.
(4) Online Payment: Payment shall be done via the service “Mada”, “PayPal” or “Visa” with your use of these means, we shall warrant your right completely whether you are a tourist, driver or tour guide.
(5) After the completion and ending of the trip in a successful way, the tourist can assess the trip, driver or tour guide and therefore, the amount shall be transferred to the driver or the tour guide.
Section 9: Policy of Cancelling or Modifying Reservation
(1) Once the tourist books via the application, ha can communicate the driver or tour guide in relation to any other details of the trip.
(2) In case the tourist sees that the service of the driver or tour guide isn’t appropriate, he can ask for cancelling the reservation and we shall warrant completely the rights of the tourist against any acts of deception.
(3) In case of the failure by the driver or tour guide in relation to the performance of the service of the tourist:
- The application selects the driver or tour guide to perform the service of the tourist.
- The tourist selects by himself the driver or tour guide.
- Or we return the amount paid to us to the tourist once more.
Section 10: Granted Licences
(1) through being bound by the conditions of use or any conditions of the service and through paying any applied fees, the application grants you a limited and unexclusive licence that is non-assignable and may not be subleased to have access to the non-commercial use of the services of the application “D.go Tour”.
(2) This licence doesn’t involve the reselling or any commercial use of any of our services or their content. Also, it doesn’t involve any copy of the information available about the account in the favour of third parties or the use of means of getting data as well as any use of the tools of collecting and eliciting the similar data.
(3) You may not reproduce or make typical copy of this application, copy, sell, resell any part of it or use it in a different way for purposes of commercial or non-commercial exploitation of it without having an express written consent by the application “D.go Tour”.
(4) You may not use any descriptive marks or any other “hidden text” which exploits the name “D.go Tour” or its trademark without an express written consent by the application.
(5) You may use our services in the form only legally permitted and according to the conditions of the agreement.
(6) The licences granted by us shall terminate in case you don’t comply with these conditions of use or any conditions of another service.
(7) All rights not expressly granted to you to these conditions of or any conditions of another service shall be reserved by the application “D.go Tour”.
Section 11: Telecommunications
(1) You agree on getting telecommunications from us and we will communicate with you via the mobile phone number or through the other services of the application “D.go Tour”.
(2) You agree that all agreement, notices, disclosures and other telecommunications done by us online satisfy all the legal conditions as if they were written with all their legal effects.
(3) The application “D.go Tour” requires your consent during the registration process to sending messages on your mobile phone or via the application for promotion purposes to inform you of any changes, advantages or new activities added to your application.
(4) In case you decide at any time that you don’t want to receive promotion messages, you can deactivate the receiving of these messages through correspondence with us. But in this case we don’t ensure that you will enjoy our services fully.
(5) Any notices required to be reported to the application “D.go Tour” under this agreement must be sent via the features available within the application.
Section 12: Intellectual Property Rights
(1) Copyrights:
1. The application and ideas expressed within it shall be our intellectual property rights. Any imitation or plagiarism of the application or some of its services (including ideas, texts, symbols and software) shall be deemed to be a violation of our copyrights for which we will take all the legal procedures against the perpetrator of the said violations.
2. All the contents included or available within the services of the application “D.go Tour” such as (texts, logos, pictures, graphs, voice, recordings, icon buttons, digital contents, materials that are uploaded, software and collection of data) shall be the property of the application and shall be protected by the Kingdom of Saudi Arabia laws and the international copyrights laws.
3. The collection of all data inserted in the service of “D.go Tour” or making it available by any of our services shall be exclusively and privately owned by the application “D.go Tour” and protected under the Kingdom of Saudi Arabia laws of copyrights and the international ones and also shall be protected under the international conventions in force such as Bern Convention and TRIPS Agreement.
(2) Trademarks:
1. “D.go Tour” and logos connected with it shall be our trademarks and/or our services marks.
2. Pictures, logos, headers of pages, icon buttons, texts and services names shall be trademarks and commercial designs of the application “D.go Tour”.
3. Reproduction of trademarks or commercial designs of the application “D.go Tour” in any media or advertising means shall be prohibited without a written permission from us.
4. Trademarks and commercial designs of the application “D.go Tour” may not be used for contacting any product or service that doesn’t belong to us not to cause harm to the position and credibility of the application “D.go Tour” or to cause harm to its customers.
Section 13: Legal Liability of The Parties to The Agreement
(1) You expressly agree that you are personally liable for the use by you of the application “D.go Tour”.
(2) You shall be liable for the lack of the serious and credible use of the application and you shall be bound to compensate for any losses or damages caused to the application as a result of any illegal use or not permitted by us.
(3) The users shall provide us with their information and mobile phone number and shall be personally liable for that. Consequently, They shall incur the civil liability and criminal responsibility in case these numbers are stolen or not registered in their names or belonging to another persons.
(4) You acknowledge your full legal liability in case of your breach of all the clauses provided for in this agreement and we shall be entitled to take all the actions against you including the suspension or cancellation of your membership or resorting to judiciary.
(5) You agree not to use the application “D.go Tour” or any service provided via it in an illegal, deceitful or antisocial way as we determine.
(6) You agree not to send any messages characterized by being racial or containing cursing and defamation or bad names, porn pictures or those characterized in general by being decadent.
(7) The prejudiced party who is harmed as a result of the breach by any of the parties to this agreement has to take all the necessary legal procedures against the party who committed the illegal act without having recourse to or against us. The prejudiced party has to notify us of the breach only to take an action within the application either through suspending membership or permanent ban on it.
(8) The penalties imposed by the application “D.go Tour” on the parties to this agreement shall not affect adversely the right of each party to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the application.
(9) You agree to compensate the application “D.go Tour” and to acquit its liability as well as defending it against all the actions and claims brought or claimed by third parties as a result of your use of application or due to the violation of these conditions and terms or the breach of the rights of the other users.
(10) The application “D.go Tour” doesn’t ensure to take actions against all the violations of this agreement. Not taking legal procedures in relation to any of the cases of violation shall not mean a waiver of our right to take these procedures at any time we consider appropriate.
(11) You shall be bound by all the laws and regulations in force within the state in which you use the application in relation to your use of the application and shall incur all the liability arising from your breach of the laws and regulations also you shall be bound by all the terms and conditions provided for in this agreement.
(12) You shall be prohibited as a user to publish any links of another applications or websites within the application or involving software or viruses or aiming at any deception or online hacking.
(13) You shall be prohibited in any way to intervene the working method of the application or to publicize in any way that you represent us contrary to reality.
Section 14: Conditions of Exemption From Liability or Limiting It
(1) We provide our services “as they are available” without any promises or guarantees of any kind whether express or implied through the use of this application, it’s content or services provided by it.
(2) The application shall not be liable in all cases for any direct, indirect or dependent losses, loss of profits or damage to the fame whatsoever as a result of disclosing your user name and/or password.
(3) The application “D.go Tour” doesn’t provide any guarantees that this application, its servers or the messages are free from viruses or other harmful components.
(4) The application “D.go Tour” shall not be legally liable for losses or damages whatsoever that might arise from using this application including but limited to the direct and indirect damages.
(5) The application “D.go Tour” doesn’t provide any guarantee and shall not incur any liability in relation to the modernity, commonness, precision and quality of information received by the user via the application.
(6) The liability of using or depending on the information that is received or reached by the user through the services of the application “D.go Tour” shall completely lie on this user.
(7) You declare that the application “D.go Tour” is an internet – based service and in spite of exerting our best to keep information safe, we can’t guarantee that information received or transmitted by the user while using the application is safe at all times.
(8) The application “D.go Tour” can’t assure that each user of the application is actually the person he claims to be.
(9) We might at anytime modify, suspend or interrupt the services of the application “D.go Tour” without sending a notification to you thereof. Also, we might suspend your use of our services in case you violate these conditions and terms or in case you have misused these services from our point of view.
(10) The application “D.go Tour”, its officials and employees shall not be legally liable to you or to another party for any direct or indirect loss or any other cost that might arise from, in connection with the performance of this agreement or the provisions of our services.
(11) The user has to protect the application “D.go Tour” and its employees, defend them and compensate them for any losses resulting from any action or claim connected with the application or from an act or negligence by the user, his representative or agents.
(12) Without prejudice to its other rights, the application “D.go Tour” shall be entitled to suspend or cancel your membership or your access to the application at any time without notice and for any reason and to cancel this agreement.
(13) The application doesn’t guarantee that the services or part of them work on all mobile phone. Also, for the devices on which the application works, there might be a delay or breakdowns due to a breakdown in the internet. Consequently, you exempt us from liability therefor.
Section 15: Taxes and Fees
(1) Membership on the application is free.
(2) The user shall be bound to pay all government taxes levied on the activity he exercises via the application.
(3) The user shall be bound to pay the fees of telecommunications companies for the purpose of getting the data connected with the access to the internet.
Section 16: Assignment of Rights and Obligations
(1) The application “D.go Tour” shall be entitled to transfer all the rights mentioned in this agreement to third parties without any objection by the user. All shall be bound to perform all their obligations mentioned in this agreement to the assignee immediately they are notified of the assignment. The assignee shall be entitled to take all the legal procedures against whoever doesn’t perform his obligations under this agreement.
(2) You may not assign your obligations and rights under this agreement or authorize a third party to manage your account in the application except after getting a written consent from us.
Section 17: Modifications
(1) The user shall be bound with the changes and modifications done by the application in relation to the applied policies and he has to accept any modifications considered by the application “D.go Tour” to be necessary.
(2) We may at anytime conduct modifications or improvements we consider appropriate and necessary for increasing the efficiency of the application. The user shall be bound with any directions or instructions provided by the application to him in this regard.
(3) You may not change any terms of this agreement amend or replace them without a written consent from the application “D.go Tour”.
(4) We may amend or update these terms and conditions of the agreement in relation to the use of the application without notifying you thereof. Thus, you have to have access to this agreement regularly.
(5) You agree to be bound by all the additional conditions and terms that will be made available to you in connection with the use of any of the services available via the application. These additional conditions and terms are attached to this agreement.
Section 18: Cancellation of The Agreement
The agreement shall be deemed to have been automatically rescinded without the need of excuses or taking judicial procedures in any of the following cases:
(1) In case your breach of any paragraph or term of the terms of this agreement above mentioned is proved while reserving all our rights to claim compensation for the damages resulting therefrom.
(2) Assigning or subleasing the account without our consent.
(3) The non-performance by the user of any obligations provided for this agreement without taking serious actions to eliminate this breach while reserving our rights to claim compensations if necessary.
(4) Inability to document any information you provided us with.
(5) In case we decide at anytime that your activities resulted in legal disputes to you or to other users.
(6) The cease of the activity of the application or the cease of the activity of the official of application management.
Section 19: Applicable Law and Competent Courts
(1) This agreement shall be governed by the laws in force within Kingdom of Saudi Arabia .
(2) Judiciary within Kingdom of Saudi Arabia shall have jurisdiction over any dispute that might arise from the interpretation or performance of this agreement.
(3) In case any of the provisions of this agreement becomes illegal or unenforceable, the legality and enforceability of the other provisions will not be affected.
Section 20: Notices
(1) Any notices you like to send to the application “D.go Tour” must be sent through the features specified within the application. Any notices sent outside the application shall not be considered.
(2) Any notices the application “D.go Tour” likes to send to you shall be either by publicizing them via the application or sending them to you via the mobile phone number you provided us with during the registration process. You are supposed to have known of the notice as soon as the notice is publicized via the application or with the lapse of 24 hours from the time at which the message was sent to you.
Section 21: Language
(1) Arabic text of this agreement shall be the certified text in relation to interpretation and application its terms and conditions.
(2) In case of conflict between the Arabic text and the translated text of this agreement, the Arabic text shall prevail.