Privacy Policy

Our Privacy Policy

Privacy Policy
- D.go Tour is committed to protecting and respecting your privacy.
- This privacy policy sets out the basis on which your personal data will be processed by us as the data controller of your personal data.
- By visiting D.go Tour you are accepting and consenting to the practices described in this policy.
- Please read the following carefully to understand our views and practices regarding your personal data and how they will be treated by us.
Section 1: Definitions of Terms
Section 2: Data We Collect About You:
Section 3: Cookies
Section 4: Limits of Our Use of Your Data
Section 5: Disclosure of Your Data to Third Parties:
Section 6: User obligations
Section 7: Modifications
Section 1: Definitions of Terms
In this agreement unless otherwise required by the context, the following terms shall have the meanings referred to.
“The application”, “We”, “the first person pronoun” or “the possessive pronoun” shall refer to the application “D. go Tour” and Teqniat Riyadia Company for Information Technology.
“User”, “you” or "your” shall refer to each person who visit or uses the application in any of its forms whether he is a tourist or driver etc.
“Policy” or “Privacy Policy” shall refer to this document as well as the terms and conditions contained herein.
“Data” shall refer to the personal data and the use data of the user.
“Personal Data” shall refer to all identification data of the user such as name, birth date, nationality, address, e-mail, the mobile phone No, bank account No and other data of the user.
“Data of use” shall refer to all non-personal data connected with your use of the internet such as that related to your computer, your mobile phone, your activities or transactions via the application.
Section 2: Data We Collect About You
We might collect, use and process the following data about you:
(1) The data you provide us with upon the registration via the application including but not limited to the name, mobile phone No, e-mail and other data.
(2) The data you might provide us with while providing the services or at any time including but not limited to the nationality, address, the bank account No, credit card No or the other data we ask you to provide or the data of your website and the turning on of GPS technique.
(3) The data you provide us with upon reporting a problem related to your use of the application or with either party to the agreement (Tourist, Driver).
(4) The data you provide us with upon the occurrence of a problem related to the process of online payment of the amounts you must pay or the commission due to us.
(5) The data you provide us with upon the contact with us or with our technical support.
(6) The data we see to be necessary for ascertaining your identity or ascertaining the validity and legality of any operations you carry out via the application including a photo copy of your passport or ID card.
(7) We maintain all the data related to your transactions or activities you carry out via the application.
(8) We maintain the data you provided us with upon the answering by you of the questions or questionnaires via the application.
(9) You know and acknowledge with consent that we might collect your data in our online records or paper records according to what we deem appropriate.
Section 3: Cookies
Correlation definition files “Cookies” are text small files stored on your device once you visit the application and they don’t appear in the form of a program and they don’t bear viruses or espionage techniques at all and these files shall be used for the following purposes:
(1) Cookies are used for the purposes of providing services where they help us understand the using method by the visitors and users of the application.
(2) Cookies help us discover errors and repair them. Also, they help us develop our application and provide better content appropriate to the user as well as a better provision of the service.
(3) Cookies help us you find the data you need during your use of the application.
(4) They help you through your mobile phone control the settings of cookies and control they in the way that is suitable for you.
(5) We don’t have any authority over the correlation definition files related to other bodies and you undertake to have access to the privacy policies and the use of the cookies files related to these bodies.
Section 4: Limits of Our Use of Your Data
The user shall give us non-exclusive, unlimited and irrevocable licence to use his data according to the following purposes:
(1) We use your data for the purposes of providing our services, turning them on, updating them, measuring the level of services and improving them.
(2) We use your data for the purposes of implementing our terms and conditions as well as the payment of amounts you must pay.
(3) We use your data for solving problems and preventing the illegal activities including the deception and hacking acts.
(4) We use your data for providing you with what is new in relation to our services, modifying them or improving them including the online communication with you via the messages of e-mail or phone through contacting you at your phone number.
(5) We use your data for the purposes of documenting the data you gave us and also for conducting investigations via the application.
(6) We use your data for documenting the data with third parties such as services providers and banks for the purpose of the safety of your transactions and documenting credit cards.
(7) We use your data to propose services and to determine the services appropriate to you.
(8) We use your data for the internal purposes such as audit, data analysis and research for improving our services and contacting the users.
Section 5: Disclosure of Your Data to Third Parties:
(1) You know and agree that the internet isn’t a safe means and the confidentiality of your personal information can’t be fully ensured.
(2) We on our part undertake within the limits legally permitted not to uncover your confidential information and not to use it in a way that conflicts with your right to privacy.
(3) We undertake not to circulate your information and not to sell it to third parties. But you shall entitle us to allow our employees to deal with your personal information within the limits of providing the services.
(4) We may disclose your personal information to any member of our group which means our subsidiaries and our institutions.
(5) We may disclose your personal information to third parties:
a) In case of the sale by us of the application or any assets belonging to us, we shall disclose your data to the buyer.
b) if we are required to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Terms and Conditions or any other agreement.
c) in case of a judicial decision or a decision rendered by a judicial body that binds on us to do so.
d) if we are required to disclose or share your personal data in order to protect the rights, property, or safety of D.go Tour, our employees, our customers, or others.
e) This includes exchanging information with other companies and organisations for protection against credit risk and fraud.
Section 6: User obligations
(1) The parties to this agreement shall be bound to maintain the confidentiality and privacy of their personal data and they declare and shall be personally liable that the disclosure by any of them of the personal information to the other party is without any intervention by us and he shall be liable for that and we shall not incur any liability.
(2) The parties shall be bound not to disclose any personal information through the use of messages within the application and they shall be personally liable for any disclosure of this kind.
(3) The parties undertake to maintain the secrets of the application and each of them shall be liable to us for any breach of the confidentiality of the application and its processes.
(4) You shall be bound to abstain from disclosing any information connected with the operating of the application to third parties whether for free or not.
(5) You shall be bound to maintain the confidentiality of all the information connected with the details of the transactions via the application and not to use it in whichever form and you shall be legally liable and liable in contract for any illegal use or not permitted in relation to this information.
(6) You declare that you avoid the following of any means that helps the collection of information about the other users including e-mails, the mobile numbers and their other means of telecommunications.
Section 7: Modifications
(1) We shall be entitled to modify this policy at any time.
(2) In case of modifying by us of this policy, we shall publish a notice via the application and you are supposed to know of these modifications once the notice is published via the application.
(3) Your continuity of using the application shall mean that you consent to the modifications and updates we did.